Professional Group Plans is actively monitoring all aspects the Coronavirus (COVID-19) outbreak and is here to provide you with the guidance and resources you need.
Continue to check this page as it will be updated as new information becomes available.
Medical Carrier Information
Aetna
- At-home-testing coverage policy
- Aetna Premium Grace Period Policy
- Aetna AFA COVID-19 FAQ
- Aetna Small Group COVID-19 FAQ
- CVS COVID-19 FAQ
- COVID-19 Resources for Members
(Diagnostic Testing, Telehealth, Pharmacy Home Delivery, Care Packages)
Amerihealth
- At-home-testing coverage policy
- AmeriHealth COVID-19 Benefits Grid as of 9.10.20
- AmeriHealth coverage extension for furloughed or temporarily laid off employees
- Amerihealth COVID-19 Resource Page
- AmeriHealth COVID-19 FAQ’s
- AmeriHealth Deferral Request Process, Forms and Deadlines
- AmeriHealth Premium Grace Period Policy
- AmeriHealth Credit card payments, telehealth, and renewal certification policies for COVID-19
Anthem CT
- At-home-testing coverage policy
- Anthem CT COVID-19 FAQ 9.22.20
- Anthem COVID-19 Resource Page
- Anthem Coronavirus FAQ
- Anthem Live Health Online COVID-19 (Telehealth)
- Anthem Live Health Online Registration (Telehealth)
Cigna
- At-home-testing coverage policy
- Cigna COVID-19 Resource Center
- Cigna COVID-19 Customer FAQ
- Cigna COVID-19 Special Coverage - Client Level Snapshot 8.20.20
- Cigna COVID-19 ALERT: Cigna Extends Eligibility Guidelines Relief Period
- Cigna Enhances COVID-19 Coverage to Include Treatment
- Cigna Virtual Care B2B2C Flyer with Behavioral Health
- Cigna relaxing eligibility guidelines and making hospital transfers easier
Connecticare
- Connecticare COVID-19 Resource Page
- Connecticare Grace Period Extension Form
- Answers to common business questions related to COVID-19
Emblem
- Emblem Premium Grace Period Policy
- Emblem Teledoc Did You Know Flyer
- Emblem COVID-19 Business Continuity Plan
- Emblem COVID-19 FAQ
- Emblem, Advantage Care Physicians and COVID-19
- Advantage Care Physicians Flyer
Empire BCBS
- Empire Premium Grace Period Extended
- Empire COVID-19 FAQ
- Empire COVID-19 Member LiveHealthOnline Telehealth Flyer
- Empire COVID-19 Member Educational Flyer
- Empire Latest COVID-19 support at no extra cost
- Empire COVID-19 Employer FAQ
- Empire COVID-19 LiveHealth Online Telehealth Email Message
HealthFIrst
HealthPass
Horizon- At-home-testing coverage policy
- Horizon COVID-19 Resource Guide (as of 9/2/20)
- Horizon COVID-19 Resource Page
- Horizon 25% Dental Premium Credits
- Horizon no cost for COVID treatment in-network
- Horizon Expanding Telemedicine Coverage to Include Telephone Visits
- Brief Notes - Helping Impacted Employees Maintain Health Coverage
- Brief Notes - Telemedicine Cost Share Waiver
- Brief Notes - Horizon Waiving Cost Sharing for Services Associated with COVID-19
- Horizon Small Group Certifications Update
- Horizon accepting credit card payments by phone
- Horizon waiving rules to speed hospital admissions
Oscar
- Oscar Premium Grace Period Policy
- Oscar COVID-19 Online Resource Page
- Oscar How to help clients worried about premium payments
- Oscar COVID-19 Broker Resources
Oxford/UnitedHealthcare
- At-home-testing coverage policy
- Covid Vaccine e-pass flier
- UHC/Oxford COVID-19 Virtual Visits Cost-share Waiver Discontinuance
- COVID-19 Broker FAQ
- UnitedHealthcare Announces Premium Credit Relief for Commercial Business
- Oxford NYSG Premium Grace Period Policy and Details
- Oxford NJ Premium Grace Period Policy and Details
- COVID-19 Ancillary Products Renewal Strategy
- Relaxed actively at work provision extended from 13 weeks to 20 weeks
- UHC SEP for Dental and Vision Fully Insured Groups
The documents and information below in blue apply to the following:
- UnitedHealthcare Groups (Large and Small)
- Oxford CT Groups (Large and Small)
- Oxford NY & NJ Large Groups that have been written or renewed 10/1/19 to current
- UHC Telehealth expansion until 4/30/20
- UHC Teledoc Coronavirus FAQ
- Oxford 2.0 Virtual Visits Member Flier
- UHC COVID-19 Information
- UHC Coronavirus Tips
- UHC Coronavirus Member FAQ
- UHC Coping with a Public Health Event Coronavirus
The documents and information below in green apply to the following:
- Oxford NY Small Group (1-100)
- Oxford NJ Small Group (1-50)
- Oxford NY Large Groups that have not yet renewed in 2020
- Oxford NJ Large Groups that have not yet renewed in 2020
These members have access to a $0 copay Virtual Visit through the Amwell site or Mobile app. They will need a coupon code which they will access at oxfordhealth.com. Click here for our email communication with detailed instructions on how members access the coupon code.
These members also have access to a Telephonic Consultation with their Primary Care Physician.
- Accessing Virtual Visits Through Amwell
- UHC COVID-19 Information
- UHC Coronavirus Tips
- UHC Coronavirus Member FAQ
- UHC Coping with a Public Health Event Coronavirus